Return & Exchange Policy
100% Herbal Quality Guarantee • 7-Day Replacement Promise
🌿 7-Day Replacement Guarantee: Received a damaged bottle, leaking parcel, or wrong item? We replace it free of cost across Pakistan.
1. Coverage & Eligibility
- Window: You have 7 days from the date of delivery to file a return request.
- Valid Issues: Damaged during shipping, leaking packaging, wrong item, or missing contents.
- Safety Condition: Due to hygiene standards for natural hair oils, items opened or used after delivery cannot be returned unless delivered defective.
2. Easy 3-Step Claim Process
Capture Proof
Take a quick photo or video of the damaged product and shipping tag.
Send Details
WhatsApp your Order ID & media proof to our team within 7 days.
Free Dispatch
Once verified (24-48 hrs), your replacement parcel or refund is issued.
3. Refunds & Courier Fees
Cash on Delivery (COD) Refunds: Approved refunds are paid directly via JazzCash, EasyPaisa, or Bank Transfer within 3–5 working days.
Return Delivery Charges: SKYBAHAR pays 100% of return shipping costs if the item arrived broken, defective, or incorrect.